I have a mobile number 9320279922.
This number was earlier as 9323244898. I have changed the number some time in Jan/Feb. My bill was raised and I as usual have paid through ICICI bank internet banking for Rs. 750 on Feb 11.
Upon checking with the Bank I got to know that payment has already been done to Reliance Communications. I have logged two complaints with the contact centre 3033333 vide number 120365502 dated Feb 24.
My outgoing services have been barred again and again. Even today it has been barred. Upon calling the contact centre I get to know that payment has not been received. Where as I also have the transaction id from the bank number 000141671632.
I have been asked to visit Reliance Web world with the proof of payment. I am attaching the same here in this e-mail. I am working hence it is difficult to keep going to reliance web world just to prove that payment has been made.
Attachment: Bank Statement.
I have provided all the possible details you would need. I do not know what additional you would need to restore my services. I am extremely unhappy with the way this has been dealt.
Would appreciate an early response
0 comments