LAnd line /Broad band BSNL, Tirupati
Non-refund of deposit

Hi

I surrendered land phone instruments supplied by the dept for 0877 2254003 & 2255503 on 23.7.2010 consequent my superannuation at Tirupati and moving to Hyderabad. I owe no dues to the dept. So far advance deposit amounts for land phone & broad band connections were not settled and refunded to me as on 19.2.11. I am unable to describe lethargy in settling the deposit with BSNL At the time of closing connection, they politely asked me why you are disconnecting the connection . once you submit the request with instruments, no response to my mails. I marked a copy to district greivances, BSNL . It is also of no avail. No courtesy to correspond.

Pl. advise.

Yours,

S.Srinivasan