DATE: 18-7
FROM:
AMIT K KOTHARI
USHA GARDEN, FLAT-803,
B WING, AHMISA MARG,
MALAD LINK RD,
MALAD-(W)
MUMBAI-400064
TO,
GENERAL MANAGER,
M.T.N.L.,
GOREGAON (w)
DEAR SIR/MADAM,
SECOND REMINDER
STILL COUNTING TODAY IT IS 25 DAYS MY PHONE IS NOT WORKING!!!
KIND ATTN: MR.PEEYUSH AGARWAL EXECUTIVE DIRECTOR
SIR PLEASE LOOK IN TO THE MATTER I AM TIRED OF COMPLANING
NO ONE IS LISTING!!!
REF: MY TELEPHONE NO: 28766486 FIRST REMINDERS
(PLEASE READ ENTIRE LETTER & NOTE FOR SEC: PLEASE PASS LETTER TO MR.PEEYUSH AGARWAL)
PLEASE BE KIND ENOUGH TO NOTE THAT THE SAME LETTER I HAVE WRITTEN ON (13-04-11, 30-04-11 AND MANY MORE DATES) AND AGAIN I AM WRITING THE SAME LETTER AND MY PHONE IS OUT OF ORDER SINCE 20 DAYS ALREADY SO SEE I THINK I HAVE TO KEEP ON WRITING YOU ALETTER EVERY ALTERNATE DAY THAT MY PHONE IS NOT WORKING, KIND PLEASE FIND SOME SOLUTION FOR MY PROBLME.
WITH REFERENCE TO ABOVE TELEPHONE NO, PLEASE BE KIND ENOUHG TO NOTE THAT THIS IS MY RESIDENCE TELEPHONE WHICH IS GOING OUT OF ORDER ON EVERY SECOND DAY, I AM USING THIS TELEPHONE OF MTNL SINCE MORE THEN 25-30 YEARS AND I AM HAVING MORE THEN 5-6TELEPHONE LINE OF MTNL & USING THE SAME AT MY RESIDENCE & OFFICE.
PLEASE NOTE THAT I AM HAVING THIS PROBLEM SINCE LAST ONE YEAR AND I HAVE ALREADY MADE A LOT OF COMPLAINT ABOUT THE SAME TO MTNL, WHICH YOU CAN CHECK FROM YOUR RECORDS AS FOLLOWS –DATE (COMPLAINT NO) 11-3 (8530), 08-03 (8366), 04-01 (1900), 03-1 (547), 16-1 (3947).
I HAVE BEEN COMPLAINING FOR THE SAME FAULT EVERY MONTH REGARDING THE SAME PROBLEM AND THIS MONTH WE HAVE BEEN CALLING & COMPLAINING EVERY DAY BY PHONE AND EMAIL AND EVEN MY FATHER (SENIOR CITIZEN AGE 65) HAD VISITED THREE TIME TO MEET YOUR GENERAL MANAGER TO EXPLAIN THE ABOVE MATTER TO MRS.SHIVKAMI BUT STILL TODAY MY TELEPHONE IS NOT WORKING AND EVERY DAY I HAVE BEEN TALKING TO DIFFRENET DIFFERENT OFFICERS NAME SUCH AS MRS.PURNDARE (DADAR SEC OF SOME YOUR OFFICER), MRS.MORE (GOREGAON SEC OFFICER), MR.PRABU, MR.KOTHAWDE, MRS.SHARMA (SEC PEEYUSH AGARWAL) AND MRS.WALRERAO (SEC OF MR.TIWARI)
AS YOU CAN SEE INFACT I HAD ALREADY TALK TO EACH AND EVERY OFFICERS OF MTNL AND STILL TODAY MY PHONE IS NOT WORKING AND THIS TIME IT HAS BEEN OUT OF ORDER FOR MORE THEN 20 DAYS.
MY FATHER HAS BUSINESS OF ELECTRICAL ITEM SUPPLIES AND HE IS VERY OLD SO MORE OF HIS BUSINESS HE IS DOING FROM HOME IN THE MORNING AND I AM DOING SHARE BROKER MY ENTIRE BUSINESS IS DEPENDING ON PHONE AND MY BROTHER IS CHARTERD ACCOUNTANT AND WE HAVE GOT OLD PARENTS AT HOME AND ALSO CHILD AT HOME AND OUR PHONE IS OUT OF ORDER SINCE20 DAYS THIS TIME AND IT HAS BEEN HAPPENING SINCE LAST 2 YEAR.
I AM WRITING THIS TO YOU AS I KNOW SOME ONE HAS TO RAISE THEIR VOICE AGIANST WHAT IS WRONG HAPPENING TO COMMON MAN AS HOW ANY COMMON MAN CAN FIGHT TO THIS PROBLEM AS I HAVE KNOCKED ALL THE POSSIBLE DOORS AND TALK TO ALL THE POSSIBLE PERSON REGARDING MY PROBLEM BUT AS A COMMON MAN NOW I AM TIRED AS I AM WRITING THIS LETTER AGAIN & AGAIN EXPLAINING MY PROBLEM TO MULTIPLE OF YOUR OFFICERS SINCE LAST TWO YEAR.
BECAUSE OF MY TELEPHONE NOT WORKING MY ENTIRE FAMILY HAS TO SUFFER A HUGE LOSS IN OUR BUSINESS AND EVEN WHILE TALKING TO YOUR OFFICERS WE HAVE TO USE OUR OWN MOBILE PHONE (WHICH ALSO COST ME A LOT) AND THIS TIME MY TELEPHONE IS NOT WORKING SINCE 20 DAYS & STILL COUNTING. I WOULD LIKE TO HAVE REFUND OF MY ENTRIE BILL AMOUNT OF THIS MONTH AS WE HAVE TO GO THROUGH LOT OF HARRSEMENT FROM YOU ENTIRE OFFICERS TEAM AS MY WIFE HAS TO CALLING TO PARTICULAR OFFICER AND THEY ARE TELLING TO CALL ANOTHER PERSON.
I REALLY DON’T KNOW WHAT YOU WOULD HAVE DONE IF YOU ARE IN MY PLACE AND SAME THING HAPPNES TO YOU WHEN ONE COMMON MAN IS FIGHTING TO GET HIS LAND LINE GETTING STARTED AND HAS BEEN MENTALLY AND FINANCIALLY HARRESSED (I AM SURE YOU MUST HAVE ALREADY SURRENDER THE MTNL PHONE & MUST HAVE OPTED FOR ANOTHER COMPANY PHONE).
BUT THIS TIME I WANT TO SEE HOW MUCH TIME YOU PEOPLE TAKE TO GET STARTED ONE NORMAL LANDLINE PHONE?
AFTER DOING SO MANY COMPLAINT ALSO MY TELEPHONE IS GETTING OUT OF ORDER EVERY SECOND DAY & THEN I HAVE TO MAKE COMPLAINT AGAIN AND I AM REALLY VERY DISTURB AS AFTER BEING SUCH LONG CUSTOMER WITH YOU AND STILL NOT GETTING MY PROBLEM SOLVED FROM ANYWHERE.
PLEASE NOTE MY OFFICE NO: 28783347 &28761754 MY MOBIEL NO: 9819826259, 9892996635, and 9920022089.
PLEASE TRY TO RESOLVE MY PROBLEM & FIND OUT THE REASON WHY MY TELEPHONE IS GETTING OUT OF ORDER EVERY SECOND DAY, AND ALSO PLEASE REFUND MY ENTIRE BILL AMOUNT FOR THIS MONTH, PLEASE FOR GOD SAKE DO TAKE SOME ACTION AND ATLEAST READ MY ENTIRE LETTER SO THEN ONLY YOU WILL UNDERSTAND WHAT KIND OF HARRESSMENT MY ENTIRE FAMILY IS GOING THROUGH.
PLEASE GIVE A CALL TO ANY OF MY ABOVE TELEPHONE TO UNDERSTAND THE PROBLEM AND TALK TO ME OR TALK TO MY WIFE MRS.HETAL KOTHARI THEN YOU CAN UNDERSTAND WHAT WE ARE FACING SINCE LAST TWO YEAR.
TILL MY PHONE DOES NOT GET STARTED I AM GOING YO WRITE TO YOU THIS TIME EVERY DAY.
THANKING YOU IN ADVANCE,
REGARDS,
AMIT KOTHARI.
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