Loop Mobile
Wrong deduction

I did my loop mobile recharge on 24th april then I want to activated my internet plan that is called true net 98.I used *555# ussd code for activation but I got response like your request has been not proceed and I exit from that menu and after half an hour I got message from loop mobile that ur request has been accepted & u charged 98 rupees for the same, then I checked my balance then I came to know that they deduct my balance twice, I called customer care but they are not a knowledgeable & also not able to solve my problem, their system was showing wrong information & their customer care executives also a very rude with the customers.again I called on 29/04 & I talk with Mr ajay gupta he was very rude with me, I just told him to please transfer my call to your senior (floor assist Mr suresh bhodigae) but he told me Maine aapka problem solve kiya hai to mai senior ki call nahi transfer karunga, that was very rude & still I am not getting my 98 rupees balance refund.

My loop mobile number is 9773755930. You can check the records conversation from 24th april, which loop mobile records all conversation. I need quick response from you on this matter.

Company: Loop Mobile
Country: India
State: Maharashtra
City: Mumbai Suburban

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