Dear Sir/ Mam
i would like to draw your kind notice towards a point that i am a BSNL landline phone subscriber. earlier we were living in 182 D, Urban Estate, Phase 1, Focal Point, Ludhiana. there our land line number was 0161-2671808. one month back we are shifted to 243, Rasila nagar, Street no. 1, Near Jamalpur, Ludhiana. One month back i requested at BSNL office (Transport nagar) for shifting of my landline phone. with in three days i recieved a call from their customer care that i have been allotted a new number that is (0161-2681842). during that call they also provided me cell number of JE of my area who will install phone to my home. his number is (9417400056). after that i called on the number and in return i got a reply that they are not having wire for my connection. even after calling for 20-25 times to that person, some how he send a person to my home to install phone. but he only made a connection from poll to my home and already 15 days have more passed and i have not yet received connection in that installation. daily i am trying that JE number and he is not picking my call. kindly let me know how long it should take to make a connection of a landline phone. as i am feeling harassed by these people. please help me if you can.
Thanks & Best Regards
Hanil Arora
09914126742
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