Service center name: max kom
Receipt no: 057850
IMEI : 358758033303935
Handset: MAX 475
Due to some technical problem i have shown this mobile to thane service center on 16th july10,
They have reported that it is in dead condition & they have to keep it for servicing at more than a week day.
Again same problem crop up on 12th August, 10. Till today i haven't received it back.
With due respect to Maxx Mobile organization, I am compelled to express my agony in purchasing a handset from Maxx array of products.
On 3rd Sep I have been told by Service center (thane) executive that handset is ready.
On9th Sep I called from Service center regarding handset status, she replied it is not yet get repaired & they are not sure when it will be completed.
I have informed this to customer executive (MAX) who inturn replied to visit service center.
I can not waste my time to visit service center frequently. When i ask about replacement of handset
support desk told that it is not possible & customer have all the rights to go to consumer court
I personally believe I have been deceived by MAX which force me to take further legal action. I have to put forward my grievance to the legal authorities for further advice and action...
I preferred now replacement of the handset. Please do the needful
Mangesh Shinde
9870547151
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