I am a Uninor Mobile Phone consumer and my mobile Phone No. is 08923021183 and my address is Syed Manzar Hasnain C/o Dr Abdussattar, Mustafa Colony, Soojru Chungi, Muzaffarnagar (UP). My complaint against M/s Uninor is that: (1) They have activated "Music Unlimited" services on their own on my said phone and no request has ever been sent by me and they also started deducting Rs. 15.00 per weak. No such service is being provided nor I need any. I request them to kindly stop this service and also the deduction of Rs. 15.00 per weak from my balance with immedicate effect. (2) They are not providing any Customer Care Services, which every Mobile Co. is providing to its customers. If one tries to contact the Company on No. 121 or 9058090580, he has to listen computerised version of services the company is providing to its customer. He is devoid of his right to speak to the Representative of the Company, so that he may let him know about the grievances he has any. Hope the Uninor Mobile Phone Co. would pay head to above complaints.
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