Sir,
I am holding a trump prepaid connection no 9868976376.On 4.3.2011 at around 9 pm one msg on my mobile came and Rs30/ was deducted from my balance without me subscribing to the service (Mitti Ke Rang). I immidiately lodged a complaint and the complaint No. is 10300007 dt.5.3. the response from the call centre supervisor was very rude and shocking, she just said that this is quite normal and i should not take it seriously as if i am the culprit and am wasting their time by lodging such a complaint.
I was assured that within 24 hrs a suitable action will be taken with intimation to me, today its 7.3.2011 i have not recd any reply to my complaint, so i am lodging this complaint with a request to enquire into the matter and inform me of the action taken.
I hope a suitable action will be taken on my complaint with intimation to me.
K. Bajaj.
Tel no. 9868976376
0 comments