Mobile service
MNP Application to get Reliance GSM Pre-paid Mobile Connection

Hello,

This is regarding my mobile number portability application to Reliance GSA Pre-paid connection.

I applied for it on 26-May and submitted customer application form along with my documents like xerox copy of driving licence, pan card, electric for for current month. Also I filled-up one form which if for outstation customers by mentioning my room rent owner name and another local referece (I gave my colleague number).

I submitted all these at Shop No 1 Kalptaru Enclave, Near Kaka Halwai, D P Road, Aundh, Pune - 411007 on 26-May.

Later I got one SMS from "RM MNP"on 29-May as "Dear Customer, we have received your request to enroll mobile no. 9860021520 in Reliance Network. It will be processed shortly. Reliance"

I told during application that to process my request quite urgently as this is my only number. They told me that they will process it urgently.

But after repeated calls to Reliance customer care fro MNP 18001003333 and (91)-(20)-32345057, Reliance World, Aundh; my MNP request is not processed.

In the meantime, I am unable to recharge my mobile number with my current subscriber. Because once MNP is prcessed, my balance will be void with new subscriber.

To inform more, MNP application should be processed within 7 days as per TRAI regulation. And in my case already 7 days gone and my mobile number is yet to be ported in Reliance Network.

So, I want a proper justification in this regard.

Thanks.

Tarun Karmakar.

9860021520.