2 days job takes 2 months to accomplish and still not done...
Airtel is in the bad company of dealer network. A franchisee (cold calling company with few members) called (50-60 times) me to migrate pre paid to post paid connection. Name "Connecting Group", location Banashankari 3rd Stage, A person comes to collect the application form, fills 50%, collected Rs 600/ for 2 SIM migrations. After 2 weeks, they say, photo is not proper, After 2 more weeks, the application is submitted to Airtel.
After 4 weeks, when I loose patience, somehow the airtel verification guy from another company called Tangent lands up.
I am surprised to see the application form
He has my and my wife's application, which has different details and photos on its cover. I again give him 2 more photos, since the photos attached belong to some other person.
Finally get sms from airtel, your application is rejected. In the process which should take 48 hrs, I loose 45 days. After which decide to drop the idea of migration. Meanwhile, my money is not refunded. I followup, every time I call, there is a different name to same person who takes the call.
The lady's voice will be same, the name can be Anita, Swaroopa, sometime after seeing the caller id, a man by name Shashidhar will come.
Anyway... this blog is to make sure that 'no one' deals with the company called Connecting group and email id "[email protected]"...
Airtel by keeping such franchisee's will loose customers and money to reduce their business..
Hope all others take caution.
0 comments