Inconsumercomplaints.com » Telecommunications » Review / complaint: MTNL - Telephone not working for last 2months | News #420972

MTNL
Telephone not working for last 2months

Hi,

My MTNL Landline phone is not working for last 3 months. I have given 100s of complaints on phone and emails. Still no response.

To add in the pain, they are sending continuos bills for the monthly rentals.

Attach is the mail refernce i had sent to them &-gt;

On Tue, Sep 21 at 1:48 PM, Vipul Jain wrote:

Dear Concerned,

Its more than a month that my land-line phone is not working. Out of continuous mails and complaints over phone there had been no resolution provided. I request to kindly look in the matter immediately.

Also, since my phone is not working for more than 30 days I may not be liable to pay the monthly rental.

Lastly, If the problem is not resolved on priority I would suggest to disconnect the connection and terminate the services.

Regards

Vipul Jain

9911492132

landline: 011 22159856

On Mon, Sep 13 at 11:21 AM, Vipul Jain wrote:

Dear Concerned,

I am a MTNL Land-line subscriber - 01122159856.

I had raised a complaint on toll free number for a noisy line. There was no action taken for the correction, however now there is no dial-tone at all.

The complaint was logged at website as well on 18-August. The details are attached for your quick reference.

Check Status-Telephone

Telephone No: 22159856

Docket No: 1745

Complaint date : 8/18 16:14:29

Exchange: KKD

Complaint Type: NOISY LINE

PENDING AT: Outdoor

I request your kind self to please look in the issue on priority.


Company: MTNL

Country: India   State: Delhi   City: East Delhi

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google