(Dear Sir,
Evenafter so many requests for refund the excess amount deducted from my a/c till today no response from MTNL Mumbai. The details are given below for ur reference.)
THANX
(K.P NAIR & RADHA NAIR)
Dear sir,
I, Mrs. Radha M. Nair have recharged my mobile no.9869934848, on 09/08 for Rs, 750 online. the amt. was not charged in my phone. Again I recharged on the same day for Rs.750/-. Nextday I received only one recharge of Rs.750/-. Both the recharged amt have deducted from my account. i hav complained the same to the call centre but tilltoday the amt. is not credited in my account. the OTC no. of both the transaction is attached here with
OTC 9821641 & 9822030 dt. 9/9.You r requested to kindly do the need ful.
Thanx
Mrs. Radha M. Nair (Mobile No.9869934848)
&
Dear sir,
I, K purushotaman Nair have recharged my mobile no.9869046897, on 09/08 for Rs, 125 online. the amt. was not charged in my phone. Again I recharged on Dt.10/8 for Rs.125/-. Nextday I receive only one recharge of Rs.125/-. both the recharged amt have deducted from my account.i hav complained the same to the call centre but tilltoday the amt. is not credited in my account. the OTC no. of both the transaction is attached here with
OTC 9822284 dt. 9/9 & 9837563 dated.10/8.
You r requested to kindly do the need ful.
Thanx
K Purushotaman Nair (Mobile No. 9869046897)
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