Inconsumercomplaints.com » Telecommunications » Review / complaint: MTS - Network Issue | News #422474

MTS
Network Issue

Hi. This is Siva… 9150353523

This is regarding my MTS Tamil Nadu mobile number: 9150353523.

 I had given a complaint regarding Network coverage problem for past 8 months…. There is no response from any one.

 There is no coverage in my residing place.

 I had even send mail to NODAL, APPELLATE spoken to Mr. Martin Thomas also…. There is no response from any one.

There is no action for the complaints,

1. 9150353523 Aug2870, 2971, Sep4157, 4386, Nov2118, Dec681, 1299, Jan2431, Mar684

2. 9150308046 Sep182, 5006, Dec216

With respect to this information I had send again to NODAL, APPELLATE mail at the time January.

 Mr. Karthick (Senior supervisor) from 9150000902 called me regarding this issue.

 He told me that the network person’s will visit my home and check for that and the person also visited and checked the Network.

 Mr. Karthick had called again and the new Tower will be Lanunched.

 After a week I called to him he said the new Tower Lanunching will take some months and assured me that Some Booster’s in my home.

 Then I called him on Feb he told the new Tower will be Lanunched as soon and conforming that on March 1st week.

 I called Mr. Karthick he informed me that the Network team is not Processing the Booster’s or new Tower Lanunch.

 Mr. Karthick infoemed me he could not able to solve my problem.

Totally I had No proper response from customer care officer`s

1. Floor supervisor

2. Team Leader

3. Techinical Department

5. Nodal

4. Appellate

So I would like to surrender all my connections,

1.9150353523

2.9150308046

3.9150308498

4.9150306737

5.9150308493

6.9150308492

7.9150306736

8.9150306738

9. 9150308047

10. 9150308072

11. 9150308073

12. 9150308074

With Regards,

A.Siva… 9150353523, 9842527159


Company: MTS

Country: India

Category: Telecommunications

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