Nokia mobile 3120
NEGLIGENCE OF CUSTOMER CARE CENTRE AT KOLKATA

I GAVE NOKIA 3120 FOR THIRD TIME WITH SAME COMPLAINT OF LOW BATERY BACKUP. BATTERY WAS GETTING EXHASTED WITHIN 2-3 HOURS EVEN IN SWITH OFF MODE. LATEST I HAND OVER THE SET TO NOKIA CUSTOMER CARE AT GARIAHAT ON 03.10.2010 VIDE JOB SHEET NO. 265504886/101003/1 WITH TARGET DELIVERY DAT EON 03.10.2010. NOW EVEN AFTER VISITNG FOR 3 TIMES I AM NOT GETTING BACK MY SET AFTER NECESSARY REPAIR. ON TELEPHONE THEY INFORMED THAT THE SET MIGHT BY REDY IN 15-20 DAYS WITHOUT ANY FIRM ASSURANCE.

PLEASE HELP IN GETTING MY SET BACK DULY REPAIR URGENTLY.

HOPE AT LEAST YOU WILL HELP ME IN THIS REGARD.

SUNIL KUMAR JAIN

28D, BONDEL ROAD, KOLKATA

PH 9433306062