Dear Sir,
My self Mr. Kiran Patel - owner MWWE at petlad want to draw your attention on below mentioned issue.
I have started my association with Reliance Communication on 24/4 X-change a Mini CIOU at Petlad under Vadodara Cluster & Gujarat Circle. We are working with Reliance Communications from beginning. Before 6 years X-change has been appointed as MCIOU at Petlad with a post paid customer base of 120 customers. From then with our hard work and dedication we have increased our post paid customer base to 780 and collection revenue Rs.2.5 L…
But suddenly I have got a mail from Sales Chanel Manager Mr. Nirajkumar Sinha on 12.07.2011 that your postpaid town is converted in prepaid town. So you are not authorized to do postpaid acquisition and bill collection, customer care etc. So, I was shocked……but Petlad has been declared as non postpaid town 7 months back still we are giving our all services to the existing customer and retain all of them as Reliance post paid customer till today and they are not ready to migrate in prepaid services atoll.. So I don’t understand the policy of Company that my customer base is more in compare to Khambhat, but my town is converted in prepaid town.
I would like to bring following points in your notice.
• All other service provider are giving post paid connection and services at Petlad.
• Nearing town Khambhat has only 225 Reliance post paid customer base still the same town is post paid town as of now. Through there are little scop of increase in customer base.
• Monthly revenue of Petlad is Rs. 2.5 L in comparison with Khambhat Rs. 1 L.
• We are still continuing as MCIOU at Petlad and providing our services to all the customers without any income with a hope that Petlad would be considered as Post Paid Town by Reliance Management.
My humble request to the HUB management to consider the above point and reconsider the Petlad town as Post Paid town and allow us to serve the customers on behalf of Reliance.
I hope you will be kind enough and consider my request and confirm within 15 days from today.
Thanking you for your support all time and thus help us to serve the company.
With best regards,
kiran patel
reliance webworld
petlad
mob- 9376576593
mail- [email protected]
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