NTPC LTD
Deactivation of Mo. connection without any reasons

Dear Sir,

I am holding CUG connection No. 09650990302 of Airtel phone, being an executive of NTPC Ltd. Despite, my being very punctual in payment, my mo. connection was deactivated on 22.12.2009 when I was out of Delhi. The connection was restorted only next day on my complaint to the customer care number.

Now I am not told any reasons for deactivation and rather nodel officer is not lifting the mo. no. I had recieved one message before deactivation i.e. FO or IO.

This kind of act is highly disrespectful for a customer who has never defaulted and unbecoming of your stature. Therefore I request you to kindly look in the matter and take necessary steps under intimation to the undersigned.

Thanking you,

Regards

Shankar Anand

Law Officer, NTPC Ltd.