I have purchased 32'' ONIDA LCD Model 32 BRT KY Rock 1000 Watt (LCO32DMSF301) TV from Cosmoelectronics Pimpri Address: Sukhwani Chamber, Pimpri, PCMC- 411018, Maharashtra Landmark: Near Canara Bank. On 05 November Now The TV has got blank. I have logged complaint at Onida Service Station thru cosmoelectronics Pimpri. Since of my purchase, the following problem I face
1. After some days, Sound was getting problem automatically; Engineer visited & rectified the problem saying that Cabel problem.
2. Secondly, after some days, Colour setting was getting dimmed automatically; Engineer visited & rectified the problem saying that software problem.
3. some days, Channal setting was getting Problem automatically; Engineer visited & rectified the problem saying that software problem.
4. Now only sound was available not picture, we complaint, engineer visited & rectified the problem Firstly saying it was software problem. We need Change kit
We had some problem picture so we called your service person to attended a problem he came and said some kit is the problem which need to replace and went after a day he kept on calling us he got kit board to replace he came set a board and there is some problem tv not displayed and he went back and again he came next it is same case ; now he saying Tv screen is the problem which will cost Rs.13000/-
it is really shocking to except that one of the branded and well known company's product having such critical problem in only one year. Can someone from ONIDA help me to get it repair with guarantee.
This is happing from past last one two month This is really a very poor service from him he spoling ONIDA name and we buy ONIDA because it is Indian company but trust is no more if this the condition of your service personal.
Hope you take case seriously and get us Tv back to normal. 32" LCD TV. Pl. do the needful. i m waiting for your reply...
I would like suggest the Onida company, If you TV can’t work properly within the warranty time, then what is guarantee, it will work for long term. Customers purchase the durables.
Santosh Bhagwan Jawalkar 9028273295.
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