I am a Aircel (Andhra Pradesh circle) user from nearly 8 months my number is 8801270953. i am Working out side India i am carrying Sim With me my Incoming and out going are barred i can receive SMS and i am recharging my number frequently these are the transaction numbers APR12030417421000246 RC for 125/- on 04/03, APR12051716191200149 RC for 50/- on 17/05, APR12062518411000431 RC for 0/- on 25/06 then i receive Message from Aircel your new balance is 300.25/- INR validity till 30/10/21 and grace period is 28/01/22 again i Recharged on 28/06 for 20/- APR12062818531400410 this time my New balance is 290.25/- but i am not use any thing because i have no outgoing.
Unfortunately yesterday i receive a message from Aircel that as per my request we are activated Telugu package (cost 40/- per month) which is am not requested (i can't send request are sms from here cause i have no roaming) then i called to aircel customer care 9849098490 and ask him about my problem he said your number is deactivated he replayed i told him i am recharging frequently he told me i can’t say anything because your number is deactivated so we have no record but i can transfer to my Supervisor he replayed, when i talk his supervisor he also replayed the same he told me he can not do any thing for me and the number is issued in market i ask him the how this packages are activating with out my request and i can receive SMS daily even now also how it can be possible he is not replayed properly and he just repeating we have no record i ask him what is the solution for me he replayed nothing i can do now.
Note:- I used for call from my number at last 16/03 to 03/04 when i came on vacation back to my home that time its working fine.
please take action on this issue your response is highly appreciated.
Thanks and regards
Gopichand.m
email- [email protected]
phone 973-33773801
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