Inconsumercomplaints.com » Telecommunications » Review / complaint: Aircel - Blance deducted | News #48724

Aircel
Blance deducted

Sir. I am suffering some Sirius problem using aircel connection.

1. Deducting balance unnecessary. In 22th April deduct balance Rs 20 and give me a message your subscription charge rs20 for 20 days. I contact to customer care. They told me a dialer tune activates in my number. But I never give any request for the dialer tune. But they say I choose it. It is my 2times problem as same. But your company does not refund any money.

2. There after your customer service officer said me use this service for 20 days. I told him change my diler tune. They give a cord number which I want.. I send the cord no to the530001 as follows DT 18763, Rs 3 deducted in by balance. There after a message came to my number that was."Keyword not found" still that caler tune I not get.

I seriously Fed up with your Aircel pre-Paid connection.

So I lost trust about connection. Please look into this matter. Otherwise I quiet this connection and inform to the Consumer Forum of India.

My name is Mr. Sumon Dhar.

My aircel mobile number is 9804668573.

Kolkata


Company: Aircel

Country: India   State: West Bengal   City: Howrah

Category: Telecommunications

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