Inconsumercomplaints.com » Telecommunications » Review / complaint: Aircel - Offer not done | News #48774

Aircel
Offer not done

Sir,

Aircel mobile company has been sending sms into my mob of an offer that if i charged my mob for RS; 555, iwould get talk time of RS: 605 and an umbrella worth RS: 199 . they had not mentioned of any terms and conditions in the sms not even a t&c as normally shown in usual sms. i charged my mob then by contacting the customer care i learned that the talk time was limited to one month. this itself is malpractice, they should have mentioned at least t&c . in addition to this the complaint cell of Aircel mob told me that i wouldnot get the umbrella since the day was 8th of june . they simply told me that the offer had expired on 7th of june but i received the sms on 8th of june and there was no time limit as well mentioned in the sms but an umbrella was offered. the complaint cell told me that i wouldnt receive any gifts and they reiterated that the sms was an error one there for i could do whatever i wanted . more than any thing their answer need a fitting reply . sir i request u kindly take necessary action at the earliest 09809541398 is my Aircel number

yours sincerely,

Vinod k j


Company: Aircel

Country: India   State: Kerala   City: Kottayam

Category: Telecommunications

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