Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - EASY SEARCH - VAS | News #495741

Airtel
EASY SEARCH - VAS

Sir/Madam,

I recently found my talk-time getting reduced by Rs1.50 every week and when I checked my last 5 transactions

amount was debited for VAS - .Easy Search.

As usual a poor response form "Customer Support Team".

They are disconnecting calls even before I complete my complaint.

Simply reading the scripts and they don't try to understand the problem

I really dunno, how Airtel is placing such poor technically skilled persons as executives.

When I called them they said "this service will be activated once you use internet"

I dint use internet for the past 2-3 months from that number.

They are said I used. I asked for the proof, they said they got no such.

Not only for my number, the same happened for other 2 of my friends.

This seems like Airtel by themselves are activating the Value Added Service??

Kindly do the necessary action upon this service being activated automatically.

My number : 9894319657


Company: Airtel

Country: India   State: Tamil Nadu

Category: Telecommunications

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