Reliance GSM
Fb and whats plan not working

I had activated reliance gsm unlimited whatsapp and facebook plan of Rs.16 by dialing *777*16#

and after activating still when using fb and whatsapp my balance is deducted

and after using m.facebook.com also..

my balace got deducted..

then i called cust care bt he talked to me badly and disconnected my call tht i dont know why i called for and also blocked my call to cc..nw i also unable to call them and my balance is still deducting..

So please help in this and kindly solve my problem..they already deducted the balance for plan and still deducting balance for using services..

Please kindly take an action concerning this.