Vidafone
NOT ACTIVATING MY ACCOUNT

SIR/MADAM

As My bill of Vodafone was always very high compared to my uses in the postpaid plan, I wanted to convert it into the prepaid plan for which I was provided with a new SIM card on 24 DEC thereafter My services were not activated. I again visited the vodafone gallery on 26 DEC to get my number activated. My number was activated after filing the complaint online but only for incoming calls. I have paid Rs 350 for prepaid on 24 DEC but continuously telling the amount I have is Rs 0.0 valid upto SEP 2015. My complaint through customer care number 9820098200 tells me there is some technical error but it is not got rectified till today i.e. 31 DEC.

kindly take the necessary action.

thanking you,

tanima niagm