Uninor prepaid mobile
Complaint against customer care executive & value added services

Sir,

My uninor Prepaid mobile number is 8291067977. From the day of activation of service the company is illegally activating some unwanted VAS without my permission. I tried hard to found email ID on site'www.uninor.in/Pages/ContactUs.aspx.' to complaint against this. When I not found the same I called on 198 for my queries & complaint. The service executives not solved my queries & disconnected my call. It is insult of customer.

First of all I want to clear that I had not activated any type of value added service from the company. The company is claiming me that I excepted the services by call done by service provider, whether I am not interested in any such calls. And also I had not collected any such call nor excepted any service.

I also requested the company to give me statement of the services activated on my number & return the value of illegal deduction money from my recharge value. And also to explain for insulting behavior from customer care executive. & requested to reply me by email only, not by call.

Please look into & oblige.

Thanking you.