I am using my airtel postpaid connection from more than 3 years.My number is 9591972200.
Due to my personal concern I requested them to convert postpaid to prepaid connection on 24th Dec 2012.
On the same day I cleared all my outstanding as well as unbilled amount.
I submitted all my documents required to convert.They gave me another sim card for prepaid number.
After 3 days i.e. 27th december my postpiad sim got disconnected from network.So I inserted my prepaid sim card and there is no network either in postpaid sim or new prepaid sim.
I was keep on calling customer care and raised my concern.Sometimes they are telling it is still in postpaid connection even though I got a message saying my number converted to prepaid, sometimes they are saying that I have to wait for 7 working days.
They raised my concern and gave me different reference numbers.
Till today I did not see my network up.When I called back they are saying request is closed as completed.
Please resolve my issue.I am planning to go back to different service providers if this issue is not resolved.
I am fed up with Airtel now.