Inconsumercomplaints.com » Telecommunications » Review / complaint: Tata Docomo - Not a customer but getting make payment sms | News #500106

Tata Docomo
Not a customer but getting make payment sms

Hi,

I am getting the following SMS from TA-DOCOMO for past 6 months in my mobile.

"Hi, Make the payment of Rs.318 for your TATA DOCOMO A/c No. 208750282 immediately to avoid further legal action. Contact 044-66662048."

When I tried calling the landline number, it is either engaged all the time or when the ring goes through, there is no answer.

I tried calling several customer care no.s of TATA docomo 18002665555 / 18002660000 / 66660101 but of no help. Either it gets cut or they say it is prepaid dept and please post paid dept, even though I selected the post paid menu from the IVR.

I am really tired of this irrirating SMS. How can you send SMS when I am not your customer? Also please note I have been using this vodafone mobile number for past 10 years and that eliminates the probability of someone having used this number earlier.

Please let me know the reason for this constant SMS and resolve this issue at the earliest.

Thanks,

Ganpat


Company: Tata Docomo

Country: India   State: Tamil Nadu   City: Chennai

Category: Telecommunications

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