Dear Sir, I am very dissapointed with the aircel service. My aircel number is 9040102030 and now i am facing problems which was created by you.1st point is that Aircel cheated with customer by activate vas service automatic without permision of customer. When i notice on my aircel number a daily 0.50p has duducted without my sence.when i call customer care they told me that you have activated cricket pack by yourself. but when i said that i did not activated any such service, they did not listen a single word and told me that its your fault and service was activated from your end. i really harased with such a wrost and pathetic service by aircel, when i asked to deactivate that service, they told me that i have received your deactivation request and your request will be processed within 4 hrs from now. after few hrs i have received a sms from aircel lik that "Dear customer, your service request number 1-8837708261 has been successfully processed on 08/07.But when i noticed after 1-2 days my balance has reduced 0.50p/day as previous and problem is still exist.when i call to custmer care and explained all the issue regarding this problem, they again told me that your cricket pack is still active and now we can't deactivate this pack due to server down and told me to call back after sometimes. After that i had call you more than 2-3 times and each time your excutive avoid my problem and gave excuses that server down.therefor i requet you to deactivate such vas pack and refund my whole duducted amount othewise i will switch to another operatopr.
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