Hi,
I am Aircel's privilege customer making a payment of not less than 2500 - 3500 rs every month. I have been using this number for almost 3 plus years. I am mostly out of station and at times would not be able to make the payment on time. I have spoken to the aircel people and the senior officials that i would like someone to call up and have it collected and have informed that even if someone may not be able to come i would some how make the payment as my business is mostly over the phone and i must be connected to my customers round the clock. I have clearly mentioned Aircel customer care and the senior officials not to disconnect or barr my lines at any cause. Although i have informed this several million times, i have always found myself lost having my lines barred in the middle of nowhere. Yes, i have now taken an alternative number from vodafone. But why is this not reaching the Aircel heads and why do they not become professional in handling the customers. Now my lines are barred both incoming and outgoing. The customer care guy who picked up the call said he would clear the lines in an hour. The second time i call the cus care waiting for half an hour 1 guy picks up and asks me to mail here, if i want it connected immediately. Can somebody have this problem solved. Why does the Aircel treat its privileged customers who have been loyal for years like this. I am having now my alternate vodafone number given to all my customers as i am not able to withstand this service for years informing the customer care executives and the higher officials not to barr my lines @ any cause. All of a sudden when im out of station, fine morning my signals are ripped and both my incoming and outgoing are gone. It is my request not to take the customers for a ride.
Now is some gonna help me immediately???.My number is 098419 87287
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