Dear Sir/Madam
I am using Aircel prepaid mobile no. 918909304165 from January.
Since 13 november aircel is continuously deducting my account balance inspite of the fact that i am not using any extra service/facility which is chargable neither i am making any chargable call or sms.
Each time continuously from 13 november morning, i get a sms from aircel in which the content is '"thanks for using aircel services".
On each sms one rupee is being deducted from my main balance and uptill 14 november 10:30PM... almost 55 rupees are being deducted from my main balance.
Customer care executives of aircel are not taking my complaint seriously...
they are not providing me any satisfactory information & solution of my problem.
They are not transferring my call to their senior executives...
I am very much dissappointed from aircel at this point of time.
So, i am requesting you to help me out in this matter.
Regards
Shivam Bhardwaj
email- [email protected]
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