I am using post paid number from Aircel, Chennai for last 2 years, my number is 9941156368. Suddenly my outgoing facilities were cancelled without any reason last month and after a long fight with the service provider, then they activated my number. From then i could make outgoing calls and incoming calls, but the problem is whatever the incoming call i receives it displays unknown number. So i was thinking my handset might be the problem and i changed to another mobile, again the problem was existing. Then i decided to make a complaint to the customer care, they said it will cleared in a while as usual. After very long fight, they said me to go nearby Aircel city to rectify your problem. Then i went nearby adayar cell city and they didnt have answer for my problem and directed me to go to main cell city located in Chinnamalai, Saidapet. I visited there also, they said it will be cleared in 24 hours. Till yesterday morning i was waiting and i decided to give complaint to nodal officer in the aircel service, i gave a formal complaint to nodal officer. But till now i didnt receive any response from them and kindly suggest me what can I do now. Can I make a complaint to consumer forum for this problem, if so what should i do and how to do.
thanks and regards
P.Tamilselvi
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