Aircel prepaid
Deduction of balance without confirmation to activate service

This is a complaint from me rahul singh usr of the nunmber 9807131127 of aircel in uttar pradesh lko

this complaint is being made for deduction of balance in an appropriate manner while not making confirmation to activate a service of voice chat and when complaining the customer care not responding to the complains

stating that the confirmation was made after one of the executives made a call to activate the service

which is clearly not true because i denied to accept the offer of the service and still it was activated

please help me