Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Airtel deducts prepaid balance by using tricks and unethical methods | News #53565

Airtel
Airtel deducts prepaid balance by using tricks and unethical methods

Yesterday I was browsing internet on my phone, Airtel live opened automatically and I pressed a button accidently and they deducted Rs 99 within a blink of eye. No one asked for confirmation, no description of game, absolutely no information.

Some unethical business practices of Airtel are:

1) At Airtel live, games are flashed in places prone to accidental tabs. On tab recharge deducts a big amount, no information on game is provided, there is no preview, there is no confirmation asked.

2) Value added services are offered free for a month. and are renewed automatically without confirmation from consumer.

3) Subscribing method to any value added services is made very-very easy (most of the time is designed to dupe innocent consumer) while un-subscribing is done after lot of confirmation.

What are the ways to correct these unethical business practices?

How can I get back my Rs 99?


Company: Airtel

Country: India   State: Karnataka   City: Bangalore

Category: Telecommunications

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