Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Harassment from from customer care | News #53781

Airtel
Harassment from from customer care

Dear Sir,

I had Airtel broadband connection Account No 15179106. Since i changed my place in same area i applied for

transfer my connection to new place, i got a promise that connection will be made in two working days. But i didn't get any response. when i called back they informed me that i have pending bills to be cleared. I cleared immediately and informed them make connection. No response from any one. I dropped mail to customer service for details. Finally they stated

Dear Customer,

Thank you for writing to Airtel.

With reference to your e-mail dated 23/12 regarding the shifting of your Airtel fixed-line 080-42189957, we regret to inform you that we are unable to process your request for shifting due to non-availability of network.

It is our endeavor to provide the very best of services to our valued customers. In pursuance of this objective AIRTEL is extending its network, which would enable our customers to fully utilize and enjoy the benefits of the services.

However your concern will assist us in planning our future network augmentation.

Please do write in for any further assistance.

warm regards,

Revathi

customer care executive.

bharti airtel limited.

At last i called customer care told them to disconnect complete connection. they agreed placed request.

after six months i got call from lawyer airtel saying that i have bill payment due, they already sent a legal notice to my old address. She was rude in words threatening me to come and attend court.

Notice that i have cleared my bills for tranferring the connection, but still this very bad they harassing me in phone.

the number i got a call from 918042093136.

Kindly act and do get me compensate on the same.

Thanks & Regards,

Manoj


Company: Airtel

Country: India   State: Karnataka   City: Bangalore

Category: Telecommunications

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