Inconsumercomplaints.com » Telecommunications » Review / complaint: AIRTEL Broadband re-activation - E-cativation of BB service taking over a month | News #572

AIRTEL Broadband re-activation
E-cativation of BB service taking over a month

I had requested to reactivate my Airtel Broadband service on Airtel fixedline number 08041655326.

Its been over a month and have not received any service yet, I had to call the customer support over 20-30 times, they came to collect the documents twice i get SMS that says its been worked on but have not got service since 22nd of april since i placed the request.

every new support person i speak to gives me a new date and new time but nothing worked till date. This is the most frustrating thing about airtel that they are not in sync when it come to working on a trouble ticket..i have been given over 6 tickets already and nothing worked.

I have tried calling cust support, nodal officer, escalation team, sent number of emails... no fix yet.

i guess i will wait till whenever they come to fix and then say that i don't need their stupid service.

prax.

9611726965


Company: AIRTEL Broadband re-activation

Country: India

Category: Telecommunications

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