Hello Sir,
Myself Ashwani Kumar and I am a customer of Airtel. My number is 9958902920. I have recharged my mobile with 88 Rs. which would give me Local/National (700 pd SMS) for 30 days but it didn't happen. I have activated this service on Monday, 08th Mar at 10 PM but whenever I send messages, I have to pay message charges which should not be happened as I had taken Airtel message service.
I talked to Customer Care about the same. They assure me that this service will be activated on Tuesday, 09th Mar between 5 working Hrs. I waited for Tuesday but again it didn't happen.
Again, on 09th Mar, I talked to Customer Care Executive regarding the same.
Now they told me this service will be activated till 15th Mar.
Please help me out from this problem. I want my money back. I do not require such a worst service like Airtel. Also I do not require any SMS pack from Airtel.
Please do the needful.
Thanks
Ashwani Kumar
9958902920
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