Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Deduction of fees for some matrimonial service that i never activated | News #64451

Airtel
Deduction of fees for some matrimonial service that i never activated

9958479832 that is my number in delhi which i have been using for the last about 8 months. A couple of months back i received a SMS message informing me that i have subscribed to some matrimonial update service for which some amount had been deducted from my prepaid balance. Now i am getting regular SMS's about renewal of this service for which Rs 1 is deducted from my account every day. The problem is i never subscribed to this service in the first place even by mistake as my mobile device has got some software error which makes it incapable of sending any SMS's. I tried unsubscribing by dialing 54321 but there is no unsubscribe option in the voice menu. Why does airtel have to cheat?


Company: Airtel

Country: India

Category: Telecommunications

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