Complaint / review / scam report
Non response of Airtel Customer Care

Dear Sir,

My mobile No. is 9998757099

I have received a message from the Airtel, to submit documents as required by the DOT for verification. I have received the message on 23.03.2010. I have visited my nearest Airtel relationship center vapi (gujarat) on 24.03.2010, I have given my identity proof, but they also asked my photo. I have resubmitted my application along with all my identity proof with my photograph on 25.03.2010. The people sitting at the Airtel relationship center informed that, my documents will send today and mobile will start functioning from 29.03.2010. Mean while my incoming and outgoing calls stopped from 25.03.2010. regarding this I asked why my incoming calls blocked, the staff's sitting at vapi Airtel relationship center informed that, they try to start incoming by to today evening. when on 29.03.2010 my incoming and outgoing calls was not activated I have visited the Vapi airtel relationship center, they are try to avoiding and saying that, they can't do nothing. The DOT people will do in your matter. I have contacted 3 - 4 times Vapi Airtel relationship center, but the staff's are not maintaining their relationship with their customer. I have called the customer care several times they are advising to meet the vapi airtel relationship center. Till date they are not responding to my complaint nor giving attention.

When the Relationship people can't do nothing in my matter, when talking to Airetel customer care they are informing to contact nearest Airetel office, When Airtel can't do nothng, why they are collected my documents. Why Airtel given mobile sim when they can't track my documents or status. To Whom I to contact, to who I pledge my complaint.

What I do, I can't understand, as I am using only this mobile for the last five years.

My out going and incoming calls are not working. I am not getting any Response from the Vapi airtel relationship center nor the Airtel customer care.

Plz. help me to activate my mobile no at the earliest, as I am depending only this mobile no for my all contacts.

Thanx. & regards

plz. pl.z help me

My Mobile No. is 9998757099
Author: Ajaikuma

Offender: Airtel

Country: India   State: Gujarat   City: Valsad

Category: Telecommunications


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