Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Cheating on Prepaid service deductions | News #66297

Airtel
Cheating on Prepaid service deductions

My number is 919892216302. I had charged inr 400 on around 5th September. I was shocked to know that my balance has run down to Inr 85 so soon as our usage is very limited. I tried requesting customer care to provide me with itemised statement but to no avail. Can I get a statement for prepaid service or not. How can govt allow operators to take customers for a ride. It is so frustrating talking to call center guys who inevitably hang the line when they have no answer and then u get another operator every time and one has to repeat the whole story evry time to no avail. This system of customer care is fruitless as there is no accountability towards custome


Company: Airtel

Country: India   State: Maharashtra   City: Mumbai Suburban

Category: Telecommunications

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