Dear sir/madam
I have taken a prepaid Airtel connection in 2004.I had no problem with the connection till May.suddenly one day the service was cut without any informationn so I approached the chetput, chennai airtel office .they alsked tme to provide ID proof and the same was provided and they told me that the serivce will be activated within 48 hours and they issued me a duplicate sim. But they never activatted my number 9840258036 and I approached once again and they told me that they will activiate within one hour. They were not responsible and thier atttitude was not costumer pleasing. It was not activated at all. I then recieved a call after two weeks from Airtel mentioning that my number will be activitaed if I required. I once again insisted them to activate and the same was activiated. This service continued for one month and suddenly this serivce was cut again. Whe I enquired i did not get any response. When I and my friends tried this number, someone else was picking the phone, I understand that this number has been given to someone else without my concern., as we are aware of the present issues like terrorism and other problem, I dont understand how Airtel can give this number to someone else. Kindly do the needful. My present number is 9445050853
Yours Truly
Beena Santosh
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