Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Phone Number not working beyond chennai | News #66769

Airtel
Phone Number not working beyond chennai

My Airtel prepaid number is 9940442925.

I am residing at Chennai and it is working fine at Chennai only. When I am out of the city, there is no signal or coverage. When dialled I am repeatedly getting the message "Contact your service provider". This problem is there for more than a year.

I have already made so many complaints, but of no use. They are not giving the right information. Even I have changed my handset, the same problem still persists. I have checked my Nokia handset at Nokia Centre. They told me that my handset is fine and asked me to contact service provider.

When contacted Airtel (Ref No. COUTL21029144153), they have sent reply sms stating that they have taken survey and the coverage will be enhanced in the next phase of expansion.

I have never complained them that there is no coverage in Chennai. But only when I am leaving Chennai there is problem. I donot know what is the exact problem. Kindly do the needful at the earliest for me to use my mobile beyond Chennai. I hope that the problem is rectified at the earliest.


Company: Airtel

Country: India   State: Tamil Nadu   City: Chennai

Category: Telecommunications

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