Dear Sir / Madam.
Myself Mohamed Rafiq MJ from Chennai raising complaint agiant Airtel network.
As am using this Airtel network (Prepaid) from past 6 to 7 years in these years i found this network very good but in From past three months am facing lot of problems with Airtel that Unnecessary Deducting Currency from my airtel no 919994256024, I have a free Internet browing for 6 months that am using only for my official emails and personnel emails. when i enter to email immdiately am getting sms from AD-54321 that i have downloaded game from this hence i been charged Rs. 50/ for that. i get shock and when i use to call customer care they not giving proper response for that, disconnecting the call in between conversations and also making to wait for 10 to 15 min in stand (they charging us 0.50p / 3 Minutes). you can refer my last 3 months Data from Airtel that how many complaints i raised and how many times i called to them. When i get connected they suppose to say that they cannot refund this amount to me. its matter of Yesterday 09.02.2011 & today 10.02.2011 i got 4 complaint reff no from Airtel CBDPA20209274314, CBDAL20209511875, COLWO30209965658 (In this they informed me that you get refunded yesterday ie 09.02.11 but still i didnt recieved it) Today 10.02.11 morning again i spoken and got COVWC30210636378 (In this they agreed to refund but again they refused to refund). Hence i told them am going to raise a complaint in consumer court. They told most welcome to complaint. My position is that now i cant change my no also. If time comes i do that too. Kindly consider my request and take Sevier action on them. I really affected with this useless network and customer care persons. These type of useless networks should not there in our country. In the name of service provider cheating customers and making money. We should not entertain them in future, they have to pay attentions to our problems.
Regards,
Mohamed Rafiq
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