Airtel
Unregistered from DND without request. Charging for the Customer care service also

1. I have not requested to unregister from National Do Not Call registry. But the service provider has done it and I started getting promotional calls and SMS.

2. The Service provider is charging Rs 0.50 for a 3 minute pulse for calling the customer care for any information. This is actually their duty to provide information free of cost. Is this within the rule?

Please assist.

Deepak Shenoy

99709 25775