Sir,
I would like to request your kind intervention and help required to avail the service of MNP implemented by TRAI, My number 9895010713 Airtel kerala, I requested to port to BSNL on 28th of June due to the pathetic service, network issues, Bill Plan changes done without my authorization and high tariff charged. My MNP request was rejected from Airtel stating various reasons like my service request is pending to be resolved, unbilled amount is to be paid, Black listed SIM, my bill plan is under corporate plan. Airtel is coming up with new new excuses day by day to stop me from Porting and have clearly stated that they will not allow this number to be ported because i am a high bill paying customer for them, They have instructed me that only option for me to stay with airtel.
Date SR number Service requested Action taken Remarks
28th May 37667804 call getting dropped DENIED 3 months to solve
28th May AL232792 MNP request DENIED outstanding payment (even the unbilled was paid showing 170/-paid extra
1st june MNP request DENIED under CUG
1st june 37741055 remove from CUG open need time
2nd June 37741055 rejected the request closed no proper answer.
5th june MNP request status closed Blacklisted SIM :)
The fact is clearly evident that Airtel will not port my number to BSNL at any circumstances even though the said un billed amount and everything is cleared from my side. Considering this unlawful business practice airtel is carrying out i request your good office to kindly take up my petition and provide justice to me since It is a clear case of cheating the customer and non adherence TRAI rules and regulations.
Thanking you
Siby Jaco
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