The following e-mail message was sent to Hutch without any response:
Dear Sir,
One of your Dealer came to our Office on Saturday (9.6.07) and sold one post paid Hutch connection to us inspite of being fully aware that we did not have a spare Mobile set. Therefore, he did not test the connection on the day he sold the set. But eventually when we did buy a set from NOKIA counter, they found that the set is giving a caption "Insert SIM card" inspite of the SIM card being inserted inside the set. The Representative of NOKIA also tried your SIM Card on 2 of their Mobile set but the same caption appeared.
Your dealer gave us the name & Telephone number of one of your Hutch Employee (as stated by the person) named Mr. Raja Mobile No: 9836556644, but please note that his Mobile remains switched off even during Office Hours.
Hence, either you please instruct your Dealer to take back the Connection (i.e. SIM card) or give us the connection. But doing none will not serve the purpose on either side.
IMSI No: 4058035 & Mobile No : 9836455384 (as printed in your connection packet).
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