I applied for change of my connection from prepaid to postpaid on 30th July
2011 at Hadapsar Pune Airtel office by giving necessary documents and paying Rs
300 but it is yet to be done.
from airtel customer care I came to know that my number is registered on someone else name since 2008.
I have this number since 2005 almost for 6 years. Then how come the number is registered on someone else name from 2008. It looks like airtel has wrongly registerd my number in 2008 to abide regulatory compliance for registering all existing prepaid numbers.
Its a gross violation of rules to register someone existing number against someone else name.
Request you to rectify the mistake and change my prepaid number to postpaid. I have already given necessary documents and paid Rs. 300 for this change and got a new SIM card. Pl note that the postpaid number should be same as existing one.
My existing SIM card number is-8991900000022602562
My mobile no is-9860094963 (the number should remain same after changing to
postpaid)
Receipt serial no-37650
Regards,
Ashish Khanga
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