Dear Sir,
I just check in your website www.airtel.in dt 10th Oct that my bill just generated and show bill generation date is 03.10.11 (Bill generated today, i.e. 10.10.11) and current outstanding is Rs. 1186.53/-, I want to know detail itemized bill in my email [email protected] at your earliest as I am not sure when my paper bill shall come in my address. If found suitable clarification from your end then only I make payment unless I surrender my connection without paid any amount. I am sure that your calculation of bill is not correct in my case, so please check it and reply me soon and please inform me the procedure of convert it to prepaid as my experience of postpaid is very poor.
Account Number 1023746944 airtel Number 9831226726
Customer Name Mr Suman Bhar
Current Outstanding Rs. 1186.53
Last Bill Date 03/10
Last Bill Amount Rs. 1238.12
Last Bill Due date 21/10
Last Payment Rs. 1411.72
Next Bill Date 03/11
Deposit Amount Rs. 300.0
Standing Instruction (Credit Card) / ECS No
UNBILLED USAGE
&&&&&&&&&&&&&&&&&&&&&&&&&&--
Unbilled Usage from 02/10 to 08/10
Unbilled Amount (Rs.) From Date To Date
30.10 02/10 08/10
* This is your approximate unbilled usage as on 08/10. Please note this amount doesn't include monthly rents / roaming usage / discounts. Actual amount will reflect in the next bill.
I am sure that if my billed amount is Rs. 200-400/- it will fine, as in my calculation:-
a) Rental Rs. 99/- for 03-09-11 to 26-09-11
b) Rental Rs. 149/- for 27-09-11 to 03-10-11
c) Rental Rs. 99/- for SMS pack from 03-09-11 to 25-09-11
d) If any additional call charges < 50Rs.
e) Taxes extra
I don't send any random SMS after deactivation of 99Rs. sms pack after 25th Sep as per TRAI guidelines and don't use any Value added service (Hello Tunes etc) or Roaming etc in this month that should be chargable.
Hope I clarify from my end for address complaint suitably. Further, I discussed with my family lawyer and go to Consumer Forum soon if you don't reversed false bill for this month and don't pay any single paisa to AIRTEL, mind it. You are hereby requested to re-calculate my bill at your earliest within 2 days from the receipt of this letter and send details customized bill and corrected/revised in my email [email protected] (You may stop paper bill in next month onwards from your end, if required) unless I shall make complaint to Consumer forum against you for redressel.
Wishing your needful action and quick reply.
From:
Suman Bhar
9/6, Rajendra Nath Roy Chowdhury Lane,
Kolkata-700036
M-9831226726
Ph-033-25467463
10-10-11
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