I am praveen from Kochi, Kerala. I am having one Nokia C3-01 Touch screen mobile, IMEI No:356268046972728 mobile num:09995033704.
After 5months of purchase, my touch pad noticed complain (Not working). As most of initial functions are in touch pad, i cannot make any of the functions other than attending the call.
I approched the customer care (Nikia care) available in kochi. For nokia, there are 3 customer care centers and non of them are keeping the sufficent spare parts. I am behind the complaint from last 2 weeks and the approach of nikia care people are very pathatic.
Nikia care is the worst services which i ever approched. To meet their executive, to attend the complaint, we have to wait min 1/2 hr to 1.5 hr and then after we have to spend 1.5 to 2.5 hours to diagonise the problem.
I approached all their nokia care centers (3nokia care) and the feed back is same.
I found from my friends and from common feedback site that the majour complaint of this model (NOKIA C3-01) is touch pad complaint and it is suprising that nokia is not keeping the commenly complaint making spare.
Secondly the key pad of this STEEL colour model is faded with in 5 months.
I need the replace ment of this model to any other equalley priced other non complaint model or refund the purchase amount.
Requesting your guidance in this regard
Praveekumar. P
Mob:09995033704
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