I have has a gprs 99 plan since years now and now I got charges rs 528 for gprs usage. I spoke to your representative Barath who said that I have been billed for gprs and that my gprs Rs99 plan is not available since a long time. So i have been paying Rs 99 for God knows how many months and you guys were fine taking that money from me for a service that is not even available any more. I either want the Rs 528 reverted or you pay me back the Rs 99 for all the months this service has not be active. your rep barath was not at all helpful and was not ready to listen to what I had to say. I have been with airtel for a long time and after this I am now thinking to move to another provider. I want some one to call me at 9900158215 to resolve this issue before I take a decision and what to do next as you charging me Rs 99 for so months is ethical and I can surely go legal regarding this. Awaiting your quick response.
Name: Sunil Dmello
contact : 9900158215
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