Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - CUSTOMER CARE RESPONSE POOR | News #74618

Airtel
CUSTOMER CARE RESPONSE POOR

Dear Sir...

i am using Airtel number for last 7 year My mobile number is 9952793915... 9 months before i have changed to post paid connection... after i changed to post paid connection still i did not recevied not even single bill to my communication address../

I have complainted many time for this 9 months priod more than 25 time... but there is no proper response from airtel side...

there are continusly calling me for the bill payment... if i am asking for bills.. they said we are taking the complaint and working on the same you will get the bills with in 10 days... but still i did.nt recevied any thing...

now a days they are not calling because of their commiment i have paid the bill payment nearly 4000 rupees...

After the bill payment i call them for the request status they are not responding properly... and i asked them to connect the call to their supervisor... they simply putting the call on hold and after 5 mint disconnecting the call..this is happen for me more tham 6 times... today (16.6.2012) also i have tried three times they are doing same transferring the call and disconnecting...

these are the complaint numbers they provied to me when i complainted... but with out information they closed the complaints --

1.42527460

2.42409172

3.42403904

4.42113487

5.41704492

6.41363666

7.1071214220

if there is no response after this complaint i going to put the case on consumer court directly...

Regards

K.Ramkumar

9952793915


Company: Airtel

Country: India   State: Puducherry   City: Pondicherry

Category: Telecommunications

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