As per the airtel bills I receive account no 1019245595 is for mobile no 9004017498 and account no 1019257977 is for 9987978637. I had requested a cancellation of both these cards. The later, account no 1019257977 is for 9987978637 is cancelled but the other no is still not cancelled. when i sent them an email at [email protected]. the response they gave me was weird. I am copying their response here so that everyone can view the rubbish explanations they give. I wont be paying their bills anyways coz i had requested the cancellation in sept but the account no 1019257977 is for 9987978637 got cancelled on Oct 18. I have requested a callback but nobody calls me at the time that i can be reached at. I have been given two complaints. one is 34625769 registered on 16nov10 by their retention supervisor Jyoti and the previous complaint no 34306864 was registered on 18oct10 which clearly states the cancellation of both my numbers. What do I need to do to sue airtel for this.
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